
Delivering public services is a risky business, full of what Donald Rumsfeld famously – and rather presciently – called ‘unknown unknowns’. As the nature of social risk has changed, so have our means of addressing them. Yet they have not changed fast enough. Young people risk falling through the gaps of a fragmented and cash-strapped welfare system without new ways of working across traditional divides to support citizens in meaningful ways.
Jennifer Tankard kicks off a series of articles from members of the Community Investment Coalition explaining why it’s time for a revolution in community financeWe are seeing a revolution in the way that people use financial services. For years people have relied on a combination of cash, cheques and directs debits to manage their money, using one bank to manage current, savings and mortgage accounts and increasingly, because of bundling, taking out insurance with the same firm.