Only by talking and listening to those whose lives they are hoping to change can housing organisations understand the ‘true’ social value of their work, say Jenny Rouse and Matt Bowen
In the current economic environment, housing associations are making difficult decisions on how to spend limited resources in communities decimated by public spending cuts and rising inequalities.
‘One of the biggest challenges facing cities today is that no single organisation has complete control over the solutions to increase our resilience to the broad range of challenges we face’