Training videos have been released to highlight social housing tenants rights

A new government training scheme have released the first three videos which are intended to be a catalyst for change in social housing.

Earlier this year the department for levelling up, housing and communities, set up the Four Million Homes programme in an attempt to better the standards of social housing. The latest instalment of ways to improve properties and the quality of lives of people living in them have come in the form of training videos.

person using MacBook Pro

Overall, eight videos are set to be released, with the first three having already been made available on 11th December. Each of the videos focus on different aspects of resident empowerment: from entry-level skills, through engaging informal structures, such as scrutiny panels, to options for resident management and control of landlord services.

To date these videos have been broadcast across various cities across England, however, now, Four Million Homes is releasing each session as an individual training video, that will be freely available here.

‘Tenants across the country deserve to live in safe and decent homes and social landlords who fail to fulfil their responsibilities must be held to account,’ Baroness Scott, minister for social housing said. ‘The next chapter of our Four Million Homes programme empowers residents to challenge their landlord when things go wrong and builds on our ambitious reforms to drive up the quality of social housing through our landmark Social Housing Regulation Act.’

The Social Housing Regulation Act was passed on 20th July 2023, after the tragic death of two-year-old Awaab Ishak shocked authorities into taking the conditions of social housing more seriously.

CCH chief executive officer, Blase Lambert, said: ‘Our fundamental belief for the Four Million Homes programme is that it needs to empower the many and not just the few, as can be the case with traditional training and engagement methods. Having our training available as videos online will mean that any resident can watch them from their computers, laptops, mobile phones, at the times and in the places that suit them best.

‘We want to democratise access to information and resources for social housing residents.’

Image: Glenn Carstens-Peters

More on social housing:

New consumer standards for social housing in England: a brave new world, or business as usual?

Ombudsman finds social housing provider failed resident who later killed himself

Emily Whitehouse
Writer and journalist for Newstart Magazine, Social Care Today and Air Quality News.


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