Jobs

Do you have the passion and people skills to be the welcoming face of Cleethorpes, creating memorable experiences for every visitor you meet?

Are you ready to lead a frontline team that plays a vital role in promoting our coastline, attractions and open spaces as a destination of choice?

Are you passionate about creating outstanding visitor experiences and championing the unique appeal of Cleethorpes and wider North East Lincolnshire? We’re looking for a proactive and people‑focused Tourist Information Supervisor to lead our frontline Tourist Information team.

This role plays a key part in ensuring visitors, residents and local businesses receive a warm, knowledgeable and professional service. As a visible presence within the resort, you will enhance the experience of those discovering our coastline, attractions and open spaces, helping to promote the area as a welcoming destination of choice.

What will your day look like?

As Tourist Information Supervisor, you will oversee the day‑to‑day operation of our tourist information service, ensuring consistently high standards of customer care and visitor support. You will lead a small team delivering accurate, up‑to‑date and engaging information across a range of channels based within our Tourist Information Centre in Cleethorpes.

Your work will support the wider visitor economy by promoting attractions, events and activities across the Discover NEL offer, strengthening the area’s reputation as a vibrant and enjoyable place to visit.

You will also act as part of the “eyes and ears” of the Council within the resort—maintaining a daily presence, engaging confidently with visitors, supporting safe use of beaches and public spaces, and proactively contributing to a positive, safe and well‑managed environment.

The role is customer facing and will work a shift pattern that includes weekends and bank holidays.

Company: North East Lincolnshire Council

Salary: NJC19 £32,061.00

Location: North East Lincolnshire, North East Lincolnshire

Sector: Corporate Services

Sector: Administration

Sector: Communications

Job Role: Supervisor