Published: 12th Feb 2020
  • Full Time
  • Anywhere
  • Salary: £21,589 - £26,999
  • 8th Mar 2020

Do you get real satisfaction from helping people during times of need?

Are you a great communicator, negotiator and able to connect with people from all backgrounds?

Do you have experience of working with people with multiple and complex needs?

Then let’s talk ….

Housing needs in our City have changed over recent times and the introduction of the Homelessness Reduction Act last year required  us to take a different approach to how we support people.

We responded by introducing new jobs, changing our working practices and replacing our technology. The changes have definitely had a positive impact but we have more work to do, especially in how we work with people who are sleeping rough to access accommodation and support. That’s where you come in…..

These posts are funded by the Rough Sleeper Initiative to provide additional front line workers to engage with rough sleepers and help them successfully move away from street homelessness.

You’ll have excellent interpersonal skills and understanding of the issues, causes and solutions to rough sleeping.

You’ll be experienced at managing your own caseload but also be able to work in a multi-agency environment.

This isn’t a Monday to Friday 9-5 role, as it will include regular early mornings and evening work, with some weekends as necessary.   It is a physical job involving a lot of walking.

Previous experience of working with people who are street homeless and an understanding of homelessness and immigration (especially EU) legislation would be a real advantage.

This post is fixed term for a 12 month period and is available as a secondment opportunity.

If you would like to discuss this role further, please contact John Toman on telephone 07866 858754.


Coventry City Council is committed to delivering the best possible services and improving the quality of life for Coventry people. In order to do this effectively we aim to have a workforce that represents the diverse communities we serve, embracing and utilising the broad range of skills, experiences and perspectives this brings.

We are committed to making our recruitment practices as inclusive as possible for all. This includes making adjustments or changes for people who have a disability or long-term health condition.

Key Requirements

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

This post is covered by the Code of Practice on the English language fluency for public sector workers.

Please note we will communicate any interview arrangements with you via email, so please check your email and WMJobs account on a regular basis after submitting your application.

This vacancy and advert will be closed as soon as sufficient applications are received. Therefore, it is strongly advised that you complete and return your application as soon as possible.

When recruiting, we review candidates against our Behaviour Framework . To find out more information about the Behaviour Framework please click here.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Need help with your application?

If you would like support in completing your application, then help is available at the Job Shop. Coventry City Council’s Job Shop is a free service for all Coventry residents. Come in and see one of our dedicated advisers and receive 1 to 1 support.

We are open Monday-Friday 9.15-4.30pm (Thursday 10.30)Address: 1 Bull Yard, Coventry, CV1 1LHPhone: 024 7678 5740

Email: [email protected]


Supporting documents
Job Description & Person Specification

To apply for this job please visit