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Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

The Housing Needs Service have implemented an ambitious transformation programme to better meet the needs of our residents. We have developed specialist family and single homelessness services to deliver sustainable housing outcomes for all. This includes the creation of the innovative Single Homelessness Prevention Service and our own brand new I.T. system to ensure an efficient customer journey.

We are seeking proactive, outcome focused people with the ability to communicate with residents and partners, develop effective partnerships, embrace change and develop professionally.

You will work flexibly with households as we recognise that no two circumstances are exactly the same and the resolution pathway will constantly be adapted to each case.

The Person

You must have an understanding of homelessness legislation, and an ability to learn legislation quickly with training, coupled with a strong interest in homelessness and a desire to work with and help people.

A people focused person, you will be passionate about good customer service and take pride in delivering an excellent service. You need to be able to work proactively, be highly motivated, ambitious and ready for a new challenge.

Closing Date: 14 October 2021 (23:00)

Additional Information

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk. Please note the information you provide will be treated fairly and confidentially.

Please note CVs will not be considered as part of your application for this position.

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Job Description