Published: 14th Aug 2019

Website Herefordshire Council

Location : Elgar House
Salary: £19,171.00 to £21,166.00
Hours : 37.00
Closing Date: 29/08/2019
Interview Date: 16/09/2019

Herefordshire Council’s Home Improvement Agency is looking for a full time Home Improvement Agency (HIA) Officer to join our team to help support the administration of the Disabilities Facilities Grant (DFG) and other adaptations supports to enable vulnerable people in Herefordshire County live independently in their own homes.
Home improvement Agency is based in Elgar House, Holmer Road, Hereford. The team works closely with other departments such Occupational Therapists, Telecare and others within the Adults and Communities Directorates.
We are looking for a candidate who has experience of working with vulnerable people and handling confidential information. The candidate should be able to manage caseload of people with diverse needs and work on their own initiative. Knowledge of housing and welfare benefits legislation is beneficial as this role requires liaising effectively with the organisations on clients’ behalf. So it is expected that the applicants to have experience of work
We are looking for a candidate who is able to travel throughout the county as this post requires of visiting people in their homes to undertake their financial assessments. Good computer knowledge is essential as the Home Improvement Agency is using various computer software to undertake it functions. We are looking for a candidate who is willing to undergo further training in some of the computer software such as Ferret, CIVICA, etc.
Please refer to the Job Description and Person Specification for more details of this role.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered. All disabled applicants who meet the essential criteria of the job are guaranteed an interview.

Benefits with Herefordshire Council
Holidays: 25 days per year plus 2 days unpaid at Christmas (pro rata for part time)
Pension: LGPS pension scheme

Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts. We also offer an employee assistance programme that means you will have access to confidential support and advice if you ever need it.

PLEASE NOTE: Applicants must apply online for this vacancy, We do not accept emailed CV’S. Your application should include a CV and an accompanying statement of no more than 2 sides of A4 showing how your experience meets the person specification.

Please specify whether you have a disability.

Please note that only shortlisted candidates will be contacted. If you would like to obtain details regarding feedback on your application please contact Hoople Resourcing at: [email protected]

To apply for this job please visit