37 hours per week
Newcastle City Council Revenues, Benefits & Exchequer Team is undergoing major transformation and we are implementing leaner operating models and we are looking to recruit an experienced officer to join our successful and dynamic team.
As a Debt Recovery Team Manager, you will be responsible for leading and managing a team responsible for sundry debt collection and for designing processes and procedures to support staff and customer demands. You will be expected represent the Council at court and also work with internal and external customers to resolve complex queries. Therefore, excellent customer services skills together with in depth knowledge and experience in sundry debt recovery is essential for this role.
You will also require excellent communication skills and have the ability to facilitate training and briefing sessions to support staff with ongoing learning and through periods of change at the Council.
If you are enthusiastic and have the necessary skills and experience to join our team and are dedicated to continuous improvement, we would like to hear from you.
If you are successful we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.
As this post involves working with children, vulnerable adults or dealing with sensitive information, written references will be taken up and made available to interviewers before the final selection stage; even if you indicate otherwise.
To apply for this job please visit www.northeastjobs.org.uk.