Jobs

­­­About the Service

With us, you can achieve more - for yourself as well as the vulnerable adults we work to support.

At Essex County Council Adult Services our mission is clear. We want to make the best and most sustainable use of all resources available to the adult, their families and carers. We want to ensure they have access to information and tools to enable them to live healthily and independently for as long as possible and to exercise choice and control over their lives, ensuring the safety, dignity and quality of life for all the adults we work with.

We're always looking for new ways to deliver even better services, so we encourage our teams to share their ideas. And we work together to get things done. Bring your positive, proactive attitude and we'll empower you to make the most of your experience.

The role you will play

As a Business Support Administrator in this role you will be required to support the Team primarily to help with the smooth running of the services and ongoing pressures.Your role may include but not be limited to:Maintaining team reporting using ExcelSupporting preparing for meetings by agenda creation, minuting and action trackingUpdating Mosaic and spreadsheets following Living Option ForumsBooking meetingsUpdating the Team Work plan and Allocations spreadsheetsSupporting with Scheme reviews inputting data on spreadsheetsSupport with realigning tasks on MosaicSupporting with calls coming into the team and making callsLiaising with internal/external partnersAttending and inputting at partner meetingsMosaic requests Inbox managementUpdating team resources on a monthly basisData cleansingCleansing Mosaic laddersOrdering of equipment and or stationarySupporting induction of new staffProgress chasingInformation gatheringProblem solving

Practicalities

Standard office working hours Monday to Friday. Anywhere worker.

Key skills and characteristics

• Mosaic knowledge desirable not essential
• Preferable experience in agenda creation, minuting and action tracking at meetings
• Excellent organisation and prioritization skills
• Excellent working knowledge of all MS Office, including Outlook, Teams and Excel
• Ability to work to deadlines
• Excellent written and verbal communication is essential
• Ability to work independently and self-manage
• Attention to detail critical
• Call handling experience desirable
• Knowledge of using Power BI desirable
• Knowledge of using a hybrid mail and room booking system desirable
• Customer service experience desirable
• Experience raising purchase orders and payments is desirable, not essential
• Forward-thinking and able to think of ways to improve the service

To read more about us please visit: https://www.workingforessex.com/role/people-and-transformation

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward

To view our Organisational Behaviours information please follow this link.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here.

If you have queries on this role or require anything further, please email