Published: 15th Jun 2018

The Government’s controversial Universal Credit programme has not yet delivered value for money and possibly never will, according to the National Audit Office (NAO). In a damning report published today (15 June), the watchdog says the flagship welfare policy has taken ‘significantly’ longer to roll-out than intended and could end up costing more than the benefits system it is replacing. According to the NAO, Universal Credit’s current running costs are around £699 per claim, compared to the target of £173 per claim by 2024/35. The report also notes the roll-out of Universal Credit was due to have been completed by October 2017, but only around 10% of caseloads are currently claiming payments under the scheme. The report also claims the Department for Work and Pensions has not shown sufficient sensitivity towards some claimants and that it does not know how many claimants are having problems with the programme or have … (To read the full article, subscribe below)