Published: 26th Mar 2014

Collaboration is good for communities and frontline workers, but it’s not an easy process. Dominic Macdonald-Wallace offers a step by step approach. The Frontline Futures report last week stated that housing staff are increasingly expected to fill the gap left by the withdrawal of other services. There is also evidence that stepping into that vacuum without the skills and knowledge to be effective is taking a toll on our colleagues as they support stressed residents. The concern is that housing professionals will adopt the typical ‘heroic leadership’ approach, based on the misconception that only they can sort out the problem. However the academic evidence is that they will be far more effective if they harness the power of collaborative leadership to bring together partners and the community to work on the problem either with them, or even for them. But the reality is that partnership working and community participation will … (To read the full article, subscribe below)